Always give preference to trusted devices and networks.

BEWARE of your devices and Internet public or shared networks, as it increases the exposure of your information.

Always update your application.

The more recent your update, the more secure your device will be. Failure to update opens security holes that can be used by malicious people.

Always Protect your Account

Never share the codes we send to your cell phone or email. This may allow third parties to access your JustNep account.

Check the URL

When ordering on justnep via the desktop (outside the app), watch out for fake pages with URLs similar to JustNep. Check if the URL starts with " " and if it is encrypted (identified by the presence of the "S" in the "HTTP", https: //)

Check reviews of the restaurants

It is always a good idea to check the review of the restaurant. See what other guests say about the restaurant and its dishes.

Give a proper delivery address

Make sure you give your exact location. Giving an incorrect location may cause you some trouble at the time of your delivery.

Check if the meal is properly sealed

Check that the meal is properly sealed and that the order conditions comply with the restaurant menu. Check if the sender of the email is @ before responding to a contact and do not share your data via SMS or social networks.


When paying at the time of delivery of your order, make sure the amount is correct and if there is an error during the collection, check your bank / mobile phone before paying again.